SHIPPING

CHRISTMAS CUT- OFF DELIVERY DATES

AUSTRALIA-

Metro Delivery across Australia-

Parcel Post Standard Delivery- 20th December 2024

Except WA- 18th December 2024 & NT- 16th December 2024

Express Post- 23rd December 2024

Except NT, TAS, WA- 20th December 2024

INTERNATIONAL-

USA- Standard Delivery- 11th December 2024

Express Post Delivery- 16th December 2024

CANADA- Standard Delivery- 9th December 2024

Express Post- 13th December 2024

 

Vintage at Goto ships to the Australia, United States & Canada

All purchases are shipped from Melbourne, Australia using Australia Post Standard mail with tracking- shipping upgrades are available at checkout- shipping upgrades only speeds up the delivery time and not the processing time to ship your order.

Please allow 3-5 business days for your order to be prepared, packed & shipped.

DELIVERY TIMEFRAMES-

Domestic Standard Shipping- allow 3-6 business days

Domestic Express Shipping- allow 1-3 business days

International USA & CANADA Standard Shipping- allow up to 10-20 business days

International USA & CANADA Express Shipping- allow up to 7-15 business days 

Shipping costs are calculated at checkout.

Before you checkout, please make sure the details you provide are correct as I will not be held responsible for missing or delayed items due to incorrect address information provided.

Delivery information cannot be changed or updated once your item has shipped.

If a parcel is returned because it was not collected, it is the customers responsibility to pay for any return postage costs.

Once your order has shipped, you will be sent a tracking number to the email you provided at checkout to monitor your parcels progress.

I will not be held responsible for the parcel once it has been scanned by Australia Post & dispatched.

Delays or missing parcels are beyond my control once the item has shipped, but please notify me of any concerns you may have and check the tracking number for updates.

Buyers are responsible for any customs & import taxes that may apply- I am not responsible for delays due to customs.

I hope the arrival of your parcel brings you joy- thank you for choosing to shop with Vintage at Goto!

RETURNS & EXCHANGES

Vintage & Pre-Loved goods cannot be returned or exchanged & each sale is final.

Please choose carefully & read the description & measurements as I try to provide as much detail as possible in order to make the right decision before purchasing.

Goods are Vintage or Pre-Loved, so will have some signs of wear consistent with age & have been hand selected & thoroughly checked & their condition noted in the description.

Should you require further details before making a purchase, please feel free to contact me & I will be happy to assist you.